Effective Date: 14 June 2025
Last Updated: 14 June 2025
Brand Covered: WanderSaver
Legal Entity: VVISH CREATIONS PRIVATE LIMITED
Registered Office: B-22, Ganraj Estate, Vaiduwadi, Hadapsar, Maharashtra, India, 411013
This Privacy Policy outlines how WanderSaver (“we”, “us”, or “our”) collects, stores, processes, uses, discloses, and safeguards your personal data when you use our website, mobile app, or book services (flights, hotels, bus, visa, holiday packages) through the platform. This policy complies with applicable Indian laws including the Information Technology Act, 2000, and aligns with international data privacy frameworks such as GDPR and CCPA.
By using WanderSaver, you consent to the collection and use of information as described in this policy.
We may collect the following categories of personal and non-personal data:
Full name
Gender
Date of birth
Nationality and residence
Passport or Government-issued ID
Contact number and email address
Departure and arrival cities
Travel dates and itineraries
Airline, hotel, bus, and visa details
Frequent flyer details, preferences, and loyalty memberships
Credit/debit card details (processed securely, not stored)
UPI ID, net banking, or wallet transaction details
Billing address and invoice data
Refund and cancellation transaction history
IP address, browser version, device model
OS, language preferences, and referral sources
Cookies and session logs
Chat transcripts and email records
Support calls and call recordings (quality control)
Feedback, complaints, and review submissions
WhatsApp and SMS communication (if opted-in)
We gather data:
Directly from you: during account creation, bookings, payments, support chats
Automatically: using cookies, trackers, and analytics
From third parties: airlines, hotels, payment gateways, referral programs
We process your data to:
Facilitate and confirm your bookings
Communicate updates, changes, or support actions
Provide account history and documentation
Customize offers, discounts, and content
Comply with legal and tax obligations
Protect our platform and users from fraud or misuse
WanderSaver does not sell user data. Data may be securely shared with:
Airlines, hotel chains, bus operators, and visa agencies
Payment processors and banking partners
Travel insurance and service affiliates (if opted)
Law enforcement, courts, or regulators (when legally required)
All such parties are contractually obligated to use data only for the intended purpose and maintain confidentiality.
We implement robust technical and organizational safeguards including:
SSL encryption for data transmission
Role-based access control within teams
PCI-DSS compliant payment handling
Periodic vulnerability testing
Servers hosted in ISO 27001/GDPR-compliant data centers
Despite best efforts, no system is entirely immune to risk. Users are advised to report any suspicious activity immediately.
Cookies help enhance platform performance and remember your preferences. You can manage cookie settings in your browser. Disabling cookies may limit functionality.
Types used:
Session cookies
Analytical cookies
Functional and advertising cookies
You have the right to:
Request access to your personal data
Correct or update any inaccuracies
Withdraw consent for marketing
Request deletion of data (subject to legal obligations)
Lodge a complaint with data protection authorities
Requests may be submitted via email at privacy@wandersaver.com and will be responded to within 30 business days.
We retain data as follows:
Booking and transaction records: 7 years
Communication and support records: up to 2 years
Inactive account data: securely anonymized or deleted after 3 years
WanderSaver does not knowingly collect data from minors under 13. Bookings for minors must be initiated by a parent or guardian. If we discover unauthorized data, it will be erased.
Data may be processed outside India when required by our cloud or service providers. In such cases, appropriate safeguards are applied to protect your rights.
We may revise this policy to reflect platform or legal changes. Users will be notified via the platform. Continued use post-update indicates acceptance.
Privacy Officer
VVISH CREATIONS PRIVATE LIMITED
Email: privacy@wandersaver.com
Phone: +91 80077 88667
Website: www.wandersaver.com
By continuing to use WanderSaver, you acknowledge that you have read and agreed to this Privacy Policy.